Business Analyst Roles and Responsibilities (2023)

What is Business Analysis?

Change is mandatory in this competitive world, as adapting to new technology to survive or stand out from your competition is essential. Thus, every business has to identify the changes and the factors they need to keep up with to have their hold in the market. That is the task that falls under business analysis.

Business analysis is a practice to determine changing business needs and apt solutions. It is an elaborate process that includes system development, improvement, management, and strategic planning practices. A business analyst does all these tasks using various methodologies and helps organizational growth. Thus, in simple words, the business analyst's role is to identify and articulate the need for change in an organization. Factors like current operations, budget, resources, and future goals get considered under this, and an analyst designs a report, which is unique for every organization.

It is a significant task as the business growth and the company reputation depend on the analysis part a lot. Hence, it is also an excellent career option with high-paying and promising job opportunities. If you are also planning to begin a career in this domain, ensure that you have comprehensive knowledge of the business analyst roles and responsibilities. Moreover, you can also go for a course providing Entry Certification in Business Analysis that can help prove your worth and fetch a great job.

Who Is a Business Analyst?

A business analyst is a professional who determines the changes that an organization needs for growth. IIBA (International Institute for Business Analysis) typically calls these experts agents for change, who use data and statistics to boost organizational efficiency. They recommend technical advancements, policy upgrades, resource planning, and other things with a sole focus on revenue increase.

These experts find their role in every industry, irrespective of the domain. They analyze the key factors and curate a plan to change things that can bring a hike in the sales, revenue, efficiency, and reputation of an organization. Some of the things which come under the business analyst's responsibilities are:

  • They help companies make better decisions and improve their overall efficiency.
  • Only skilled professionals in this domain understand the use of SWOT analysis, mind mapping, and more that eventually help increase efficiency levels.
  • They understand both the technical and management side of the business. So these experts can conveniently provide the best solutions.
  • These professionals have an in-depth understanding of research methodologies and use reliable data sets to find better solutions.

Basically, these professionals do all the analysis work and check every aspect of the business to prepare plans for overall growth. So let us dig deeper to discuss the business analyst duties in detail to give you a clear picture of whether you want to start your career in this domain.

Roles of Business Analyst

The business analysis goes through phases, and there are four levels that the analysts follow to get the best results. These levels are:

(Video) Who Is A Business Analyst?| What Does A Business Analyst Do? - Roles & Responsibilities |Simplilearn

  • Strategy Management: At this level, the business analyst plans and determines the strategies to analyze the business elements. It is the most significant factor as these strategies decide whether the final results are apt.
  • Business Model Analysis: In this phase, the professionals analyze the existing business model, checking where the system is lacking.
  • Process Designing: At this level, the analysts design the processes they need to introduce into the system to make necessary improvements.
  • Technology Analysis: At this level, the business analyst responsibilities go through the technical analysis to ensure the feasibility of the change. It is another crucial aspect that you should thoroughly check.

The BA roles and responsibilities are all about doing the tasks required to complete these levels. Some of the roles of these experts are listed below. Refer to the business analyst role description to get better clarity and plan your career accordingly.

  • Sorting Business Needs

The first BA role in agile practices is to sort the requirements. It would need a detailed analysis of the existing business model and the operations. Moreover, the expert should compare it with the market advancements to identify areas with scope for improvement.

  • Meeting stakeholders & development team

Another role of the business analyst working on a particular project is to meet the stakeholders and the development teams. First, they need to convey the ideas to the stakeholders, and once they get the nod, the next step is to transfer the changes to the development teams. All these tasks should be completed in a seamless manner to yield positive results.

  • Determining Feasibilities

Once the business analyst discusses the plans with the concerned teams, the task is determining the feasibilities. The developers and other concerned teams will discuss the feasibility, and if the need persists, the experts may have to change the plan.

  • Present the Plan

    (Video) Business Analyst Roles & Responsibilities | What Does a Business Analyst Do? | Invensis Learning

After the plan is ready to be implemented, the next thing is to present it to the staff and other people involved in the change. The team will gain familiarity with the changes and may need the training to adapt to them. It is again the role of a business analyst to present that plan and conduct essential pieces of training.

  • Project Implementation

Successful implementation is another role that business analysts have to fulfill. They assign tasks to teams concerned about infrastructural changes or technical advancements. The entire implementation process happens under these experts, whose strategies are under question.

The work does not end with the implementation phase. The analysts also have to stay put during the testing phase, ensuring that everything happens according to the expectations. If there is a technical advancement involved, the software testing team will generate reports to confirm that the result of these changes is working in favor.

  • Problem Solving

It is another role or responsibility that business analysts have to fulfill. They must identify the problem areas in a business process and find apt solutions. So, their analytics skill will help find the root cause behind the issue and the right way to solve them.

(Video) Business Analyst Roles and Responsibilities (Who is a Business Analyst?)

  • Maintenance

When the organizational processes and operations are on the right track and yielding the best results, the role left is to maintain that pace. The analysts will keep track of the tasks and operations to ensure no further changes are required. If they find bugs or defects in the system, they report it to the concerned team and get it fixed soon. Moreover, if there are any technological advancements that can provide more growth, they ensure that the organization adapts to them.

These are the fundamental roles of the experts working in the analysis domain. If you opt for the Business Management Certification. All these roles will be covered under the business analyst tasks.

Key Responsibilities of a Business Analyst

Now you know all the roles of a business analyst. Let us understand the responsibilities that come on their shoulders. It will tell you what a business analyst does, and if you resonate with them, you can plan your career in this domain.

  • Get all the information about the current processes that the business follows. The idea behind the process analysis is to identify areas that need improvement.
  • Dig in depth and research the market thoroughly to understand what other people in a similar domain are doing. It will help you see where you are behind.
  • Get up-to-date information and data related to the organization to create research-based plans for company growth. The idea is to ensure the strategies that you prepare are well-researched and fact-based.
  • Creating a presentation, providing details about the required improvements and how to execute them. Moreover, the business analyst would present it in front of the board, staff, and every person directly involved with the change.
  • Organize staff training to ensure everyone is ready to adapt to the changes and incorporate them into the system smoothly.
  • They convince the stakeholders to nod yes to the changes and work with the senior management and other professionals.
  • Test the changes to ensure that strategies work fine and give expected results.

These are the business analyst's key responsibilities that any expert in this domain should fulfill. To ensure that the experts stand tall on the expectations and yield positive results, one has to verify that the business analyst functions to the best of his ability. Hence, companies often hire experts who have done CCBA online courses or similar types, as it ensures the expertise level.

Business Analyst Skills

The primary reason behind hiring BA with a certified course in their portfolio is their skill level. These professionals require technical knowledge, domain understanding, and excellent interpersonal skills to efficiently play the role of a business analyst in a project. Some of the skills required for business analyst work are listed below.

  • The primary skills required by a business analyst are excellent analytical skills. The professionals need the understanding to analyze essential factors and determine the areas that need change.
  • These experts need to have a problem-solving approach, as they need to fix the defects and make necessary changes to help the organization move towards growth.
  • The interpersonal skills of business analysts should be excellent as they need to collaborate with many professionals to bring about change.
  • Understanding the business domain, management skills, and technical know-how is essential for every business analyst. They have to have knowledge of every aspect to support their decisions.
  • Change is essential and mandatory, but budget is always a factor of consideration. Hence, business analysts should be able to do a proper cost-benefit analysis and make fair decisions.
  • Understanding of tools and techniques that can help in business analysis and generate reports that can give the right direction towards growth.

These are the skills that a business analyst requires to handle the tasks well and come up with the best plans and strategies for company growth.

(Video) What Does a Business Analyst Do Day to Day

Business Analysis V/s Business Analytics. Though the two terms might sound similar, there are key differences between business analysis and business analytics. The table below mentions these differences in a nutshell.

Business AnalysisBusiness Analytics
The primary focus is on techniques and functionalities.The primary focus is on data and statistical analysis.
Used to solve the problems that exist in the business and bring positive change.Used to predict the future and plan growth strategies.
The tasks under this domain are handled by business analysts.The tasks under this domain get handled by the data analysts.
The areas covered under business analysis are business, enterprise, and process.The areas that are covered under business analytics are business decisions, big data, and future strategy planning.


After reading this article, you might have understood everything about the business analyst's roles and responsibilities. You must also have understood the skills that a person needs to work in this domain and the challenges they might face. If you find them attractive enough to build a career in this domain, you can either go for CBAP Certification Training or other online courses relevant to this field. These courses will prepare you with the necessary interpersonal and technical skills to help you fetch the best job opportunities. Once you start exploring the job market, you will find that the job description for business intelligence and other professionals also requires all these skills.

This domain offers excellent salaries and secure jobs, and if the job roles also suit your potential, you should definitely consider it. Kickstart your career by taking up a course online, and you can start working as an analyst.

Frequently Asked Questions (FAQs)

1. What techniques do business analysts use?

A few of the most common business analysis tools that business analysts use is BPM, SWOT, MOST, six hats thinking, and more.

2. Is a business analyst an IT job?

It is not an IT job unless the analyst chooses to work in the technical domain. If the expert works in the IT Company, you can call it an IT job.

3. Is business analysis a good career?

A business analyst is a promising career option with secure jobs and excellent salaries.

4. Which tool is used by a business analyst?

Business analysts use the tools like IBM rational requisite pro, pencil, Microsoft office suite, and more.

(Video) What does a Business Analyst do | Who is a Business Analyst | Business Analyst | Edureka

5. What are the mistakes generally committed by business analysts?

Most business analysts commit the mistake of underestimating or overestimating the scope of a project. As a result, their analysis may go wrong, and thus the strategies they plan all prove unfruitful.


What are your roles and responsibilities as a business analyst? ›

Business analyst role

This means their role is to develop technical solutions to problems in a business or to further a company's sales revenue by defining, documenting and analyzing requirements. When they use their role to manage requirements during a project, they begin to help fulfill business needs.

Why should you be hired for this role Answer for business analyst? ›

You can answer this by stating that a business analyst must have exceptional communication and negotiation skills. Analytical thinking, problem-solving, and decision making are also vital attributes. A business analyst should have industry knowledge, business process management skills along with technical proficiency.

What is the most important responsibility of a business analyst? ›

A BA's primary responsibility is to drive the client's business processes by analyzing its present state and suggesting specific solutions for improving organizational needs. Business analysts are required to analyze and communicate information. They are responsible for the organization's development.

How do you answer tell me about yourself as a business analyst? ›

Sample answer for Business Analyst Professionals: I would describe myself as highly curious and focused on learning, personal and professional, in all parts of life. I look for the hardest problems to solve and where I can learn and develop the most in my professional life.

What are the 4 Roles of a business? ›

For a business to operate effectively, various tasks are carried out by various functional departments including Human Resources (HR), Finance, Marketing and Production. Most of the business organizations will have all these four functional areas which are interdependent.

What are the 6 roles of business? ›

Generally, the six functional areas of business management involve strategy, marketing, finance, human resources, technology and equipment, and operations.

Why should we hire you for business analyst fresher? ›

Over the years, I have acquired relevant skills and experience, which I shall bring to your organization. I have also worked tirelessly on my communication abilities and teamwork skills, which I will put to use in my future career, which would be in your organization if I am selected for the position.

Why should we hire you answer best? ›

Show that you have skills and experience to do the job and deliver great results. You never know what other candidates offer to the company. But you know you: emphasize your key skills, strengths, talents, work experience, and professional achievements that are fundamental to getting great things done on this position.

What motivates you as a business analyst? ›

The key business motivators for business analysis are Curiosity, Attention, Respect, Appreciation, and Trust, abbreviated as CARAT. Curiosity about the business and its values launches discovery of what the business needs from a solution.

What are good skills for a business analyst? ›

Top Business Analyst Skills
  • Understanding the Business Objective. ...
  • Analytical and Critical Thinking. ...
  • Communication and Interpersonal Skills. ...
  • Negotiation and Cost-Benefit Analysis. ...
  • Decision-Making Skills. ...
  • Programming Languages. ...
  • Creation of Reports and Dashboards. ...
  • Database and SQL.
29 Nov 2022

What motivate you for this job? ›

Good Answers to the Tricky Interview Question "What Motivates You?"
  • learning new things.
  • acquiring new skills.
  • meeting deadlines, goals and targets.
  • coaching others.
  • improving processes, finding ways to solving problems.
  • leading a team or being a part of a team.
  • completing a difficult project.
  • overcoming challenges.

How can I introduce myself during interview? ›

Even though you have an appointment, take the time to introduce yourself so the interviewer knows who you are. Tell the interviewer that it is a pleasure to meet them, smile, and make eye contact. For example: I'm Tina Lionel.

Can you tell me a little about yourself answer? ›

A simple formula for answering “Tell me about yourself”

Present: Talk a little bit about what your current role is, the scope of it, and perhaps a big recent accomplishment. Past: Tell the interviewer how you got there and/or mention previous experience that's relevant to the job and company you're applying for.

What are 5 responsibilities of a business? ›

Business owner roles and responsibilities
  • Planning and strategy. ...
  • Finance and accounting. ...
  • Compliance and legal. ...
  • Marketing and sales. ...
  • Customer service. ...
  • Hiring and human resources. ...
  • Build an interesting and captivating brand. ...
  • Uncover opportunities in keywords.
15 Sept 2021

What are the five 5 functions of business? ›

2. Identify the five functions of business. production and procurement, marketing, management, finance, and accounting 3.

What are the 3 basic functions in business? ›

The three basic functions of business organizations are operations, marketing, and finance.

What are the 7 business functions? ›

The 7 business functions can be classified as follows:
  • General Management.
  • Marketing.
  • Human resources.
  • Finance.
  • Accounting.
  • Production.
  • Public Relations.

What is the best role in business? ›

Some of the Best Business Jobs include statistician, financial manager, accountant and financial advisor. Check out U.S. News' multifaceted list of the Best Business Jobs for 2022.

What are the 7 business activities? ›

What Are the 6 Types of Business Activities?
  • Sales. The sales team is the lifeblood of every business. ...
  • Marketing. Marketing and advertising help in developing the brand and boosting the exposure of the business and its services.
  • Finance. ...
  • Accounting. ...
  • Customer Service. ...
  • Human Resources.

What is your strength best answer? ›

Strengths: I am a highly-organized and motivated individual with excellent communication, problem-solving, and time-management skills. I am also a team player and thrive in a collaborative environment. Weaknesses: I can be a perfectionist at times, which can lead to me being overly critical of my own work.

What can you bring to the company? ›

Think about: your enthusiasm for the profession and the employer and your desire to make your mark. your personal qualities, such as your drive and willingness to learn. the skills the employer seeks and how you have demonstrated them in the past – your answer should show why you would be competent in the job.

What do you see yourself in 5 years? ›

In the next five years, I would see myself as a person with more knowledge and experience and which will improve my skills and enhance my knowledge I think that working in your organization will improve my experience and expertise.

How do you handle pressure? ›

When you feel the pressure heating up, these techniques can help you keep your cool.
  1. Adjust your attitude.
  2. Stay in the present.
  3. Give yourself positive reinforcement.
  4. Visualize the worst case scenario.
  5. Take a deep breath.
  6. Ask for help.

How do you handle stress and pressure? ›

2. Commit to a Positive Attitude
  1. Decide what you can do. Pinpoint which parts of the situation you have the power to change or influence for the better. ...
  2. Get support. Find someone to talk to about your situation. ...
  3. Care for yourself. Take especially good care of yourself when stress in your life is high.

How do I pass a BA interview? ›

Best Business Analyst Interview Preparation Guidance for 2022
  1. First, take a look at the job posting. What skills are they looking for? ...
  2. Next, brush up on your knowledge of the company. Research their history, mission statement, and any recent news stories.
  3. Finally, practice your answers to common interview questions.

Where do you see yourself in 5 years for business analyst? ›

Example Answer 2: Entry-Level Business Analyst

Being able to grow my abilities in data visualization and business development strategy while growing into a supervisory role is what I anticipate in the next five years.

What is business analytics in simple words? ›

Business analytics is the process of transforming data into insights to improve business decisions. Data management, data visualization, predictive modeling, data mining, forecasting simulation, and optimization are some of the tools used to create insights from data.

What are the top 5 business skills? ›

Essential business skills
  • Financial management. Being able to effectively manage your finances is critical. ...
  • Marketing, sales and customer service. ...
  • Communication and negotiation. ...
  • Leadership. ...
  • Project management and planning. ...
  • Delegation and time management. ...
  • Problem solving. ...
  • Networking.

How do business analyst use Excel? ›

The following are some of the most important features of Excel that Business Analysts use:
  • Working with IF formulas. ...
  • Using VLOOKUP. ...
  • Extracting clarity from clutter. ...
  • Uncovering data patterns. ...
  • Documenting spreadsheet systems. ...
  • Using PivotTables. ...
  • Visualizing data. ...
  • Understanding industry-relevant Excel features.
3 Jun 2022

Can u work under pressure? ›

The answer is Yes. We surely can work under stress but the cons in working under pressure or stress is that it hinders or blocks your creativity and ability to take smart decisions. So to overcome this situation, we should stay calm and breathe more.

Why do you want to join us? ›

I see this opportunity as a way to contribute to an exciting/forward-thinking/fast-moving company/industry, and I feel I can do so by/with my …” “I feel my skills are particularly well-suited to this position because …” “I believe I have the type of knowledge to succeed in this role and at the company because …”

What are your career goals? ›

Career goals are targets. Things, positions, situations related to your professional life that you have set your mind on achieving. They can be short-term, like getting a promotion or certification, or they can be long-term, like running your own successful business or being an executive at your dream company.

What is your weakness best answer? ›

Answer “what is your greatest weakness” by choosing a skill that is not essential to the job you're applying to and by stressing exactly how you're practically addressing your weakness. Some skills that you can use as weaknesses include impatience, multitasking, self-criticism, and procrastination.

Why should we hire you for no experience? ›

Well, I can improve my skills in IT-based and I can get some knowledge and I'm a quick learner and I'm a work ethic. Sir I'm doing smart work according to situation of time and I have also that potential good work in critical condition. I learn things quickly and love to work in team.

Why do you think you are the best candidate? ›

Compare the related skills to the job responsibilities, experience requirements or characteristics, and explain how they correspond to the job role. Convince the hiring team that your industry experience, education or skills, as noted in your resume, make you the best candidate for the position.

How do you answer salary expectations? ›

Consider giving a salary range, not a number

If a job post asks applicants to state their expected salary when applying for the position, then give a range — not a specific figure — you're comfortable with. Answers like “Negotiable” might work, but they can also make you look evasive.

How do you answer why should I hire you sample answer? ›

I learn things quickly and love to work in team. Also will not hesitate to work alone if given. Learning new things is my hobby. If you give me a chance to work with you I will enhance my skills ultimately helps company to grow more.

Why should we hire you for business analyst internship? ›

I have all the skills and qualifications listed in the job description, and if you hire me, I promise to deliver quality work throughout the tenure of the internship. I possess excellent communication skills, I'm a team player, and most importantly, I'm a dedicated worker. All I want is a chance to prove it to you.”

How do you see yourself 5 years from now? ›

In the next five years, I would see myself as a person with more knowledge and experience and which will improve my skills and enhance my knowledge I think that working in your organization will improve my experience and expertise.

What can you contribute to this company? ›

How to answer "What can you contribute to this company?"
  • Provide concrete examples from your past. ...
  • Discuss your skills. ...
  • Demonstrate how your skills fit with this specific company. ...
  • Support your answers with data.

Why are you interested in this position? ›

“Why are you interested in this position?” asks you to describe your existing skills, what you value in the company, and your knowledge about the company and its goals as they relate to this specific role.

What skills are needed to be a business analyst? ›

Top Business Analyst Skills
  • Understanding the Business Objective. ...
  • Analytical and Critical Thinking. ...
  • Communication and Interpersonal Skills. ...
  • Negotiation and Cost-Benefit Analysis. ...
  • Decision-Making Skills. ...
  • Programming Languages. ...
  • Creation of Reports and Dashboards. ...
  • Database and SQL.
29 Nov 2022


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