Research & Development (2022)

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Research & Development



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    As a brand-led innovation company — laser focused on prestige beauty — we combine science and creativity to create transformative products to delight the most discerning consumers. Our scientists, engineers and product developers thrive on the challenge of formulating and designing new products, packages and experiences for consumers in approx, reaching consumers in approximately 150 countries and territories.

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    Employee Spotlights

    Research & Development (1)


    Meet Frank, Director, R&D Product Formulation, who manages the Estée Lauder, La Mer, and Tom Ford Makeup lab in Melville, NY. Frank is a chemist who joined the company right out of college, more than 18 years ago. He met his wife Lauren, who works for Clinique, while they both pursued their MBA together through the Estée Lauder Companies. They have three children.

    (Video) How To Do Research & Development. | Management Tips On Implementing A Successful R&D Strategy.

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    Did you always want to work in beauty?

    I’ve always loved the sciences. I knew I wanted to become a chemist. What I was looking for in a job was the chance to be creative. I took the job at ELC and loved working with my hands and being able to create new products and seeing them go out into the market. My undergrad is marine biology, which does come into play through my work with La Mer, where we use a lot of marine extracts.

    How has your role changed over the years?

    When I first started here, as a young scientist, I learned a lot. I learned about the chemistry and the colors behind our makeup products. As I’ve progressed through the years, I’ve gotten more and more responsibility. And now I’m very fortunate to be in a managerial role where I can help train and teach a lot of the young chemists how to make products by today’s standards and for today’s consumers.

    Describe your best day at work:

    My best day is usually when our products go into production and go onto the counter so consumers can use it. It’s amazing when you see a product you helped create in a magazine for the first time. Whenever we’re at the mall or when we’re at the store, we usually go right to the Estée Lauder or Clinique counter to see all the products that I’ve helped to develop over the years, and to see what’s selling well.

    As a working father, how do you manage work/life balance?

    I work hard to maintain a work-life balance, trying to make sure that I get home on time for the kids while at the same time, supporting my brands. The good news is that this is a family-oriented company, especially here out in Melville in Research Park. It’s like a big family, the family of scientists is amazing. The company treats its employees very well, and the biggest improvement that I’ve seen in this area is we now have paternity leave, for fathers, and we have great maternity leave for mothers.

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    Research & Development (2)


    Meet Jaimie, a Research Scientist on the Skin Physiology and Pharmacology team. Jaimie joined the Estée Lauder Companies more than six years ago, and recently completed her MS in Biomedical Sciences.

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    Did you always want to work in beauty?

    Funny enough, I have never been a huge cosmetics user so the beauty industry wasn't really on my radar. My cousin used to work here and when I graduated with my Bachelor's degree he encouraged me to apply for a position with the company because he knew my passion for science would find a home here. I didn't think I had the appropriate credentials as a premed-turned psychology major, but I did have a few years of bench lab experience. I interviewed with my boss anyway and we hit it off; my credentials actually made me a perfect fit for his group. And when I started working here, I realized the extensive hard science that goes into cosmetics, and that has driven my passion for the beauty industry.

    What makes you feel good about coming to work each day?

    I like being a part of a very diverse team. Everybody here has different stories. They come from different parts of the world, different parts of the country, with a wide range of expertise but somehow, we all come together and we make this amazing team. We come from all walks of life and complement each other so well.

    Something that I also appreciate is the company’s commitment to breast cancer research. I've come to appreciate that cosmetics not only make people look beautiful but feel beautiful as well, and that helps your psyche. There are some really great organizations that use makeup to help cancer patients to feel better about themselves. And if I can be a part of that in some way, then that's awesome.

    Can you talk about a project you are working on?

    Most of the projects I work on relate to pigmentation, which has been an interesting journey for me because I'm one of the few black women in this group so I can personally relate to this research. It is gratifying to be part of projects where I'm looking for healthy and safe ways to help people with color correction issues, dark spots, or even vitiligo within the black community and within my own family too..

    What are some of your interests or passions outside of work?

    Music is definitely a second language for me. I started learning my first instrument, the violin, at the age of three and haven;t stopped playing or learning new instruments since. Music has taken me around the world, literally, and has allowed my to give back to the community through some amazing orchestras and organizations. I'm also involved in my church, not only through music but also helping to support teenagers in my community, the way the adults in church helped me when I was growing up. I want to be able to give that back to the next generation, spiritually, socially and academically, being that person in their corner, rooting the on to be the best they can be.

    Describe your best day at work:

    During my time here, I've had the privilege of mentoring interns. There was one intern I worked with who was extremely nervous about a presentation she was giving the next day. We prepared and practiced and I challenged her with advice that had been given to me, that if there was anyone who knew her project best it would be her. With that in mind, the next day, when she presented, people responded so positively to the project that she did, really appreciated the work she did and gave us great feedback. I was very proud of her as I saw her grow more and more confident over the course of her presentation. It means a lot when the advice you give has real-time immediate results. Definitely tops my list as one of my favorite days here.

    (Video) Research & Development Tax Credits Explained
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    Research & Development (3)


    Meet Fiona, Senior Analytical Scientist with the Estée Lauder Companies’ R&D team in Shanghai. Fiona has been with the company for more than seven years, during which time she has played an instrumental role in setting up and managing the company’s analytical lab in China.

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    Can you describe the work that takes place in the lab?

    We look at every single material that goes into a product. We set the specification or standard for each raw material before we use it. Then we test each lot from our raw material vendors. Basically, we do quality control for each raw material. We also set the specification of each product. Over the course of a year, we test hundreds, possibly thousands of products.

    What is something you are proud to have accomplished?

    Before I joined the company there was no analytical lab. I made a few trips to Melville, the company’s global center for R&D, where I trained the raw materials task team and then I came back and set up the equipment and the raw materials task team capability here. I worked hard over three to four years to set up the analytical lab we have in Shanghai today. My favorite thing is to see my lab organized, with everyone well-trained and with things under control.

    Can you talk about the culture of the Estée Lauder Companies?

    We are just like a family working here. We may have some different ideas on a project, but we can speak up, share our thoughts or our opinions. No one will judge you. Sometimes we may disagree, but we work it out. Even if I have a different opinion than my boss, I can say what I’m thinking and if it's reasonable, my boss will accept it. This is very important, too.

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    Research & Development (4)

    Q&A with Lisa Napolione

    Stimulating the Senses: A Conversation with Lisa Napolione, Senior Vice President, Global R&D

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    Q&A with Lisa Napolione

    What sets The Estée Lauder Companies apart when it comes to R&D?

    The combination of science and creativity skills is particularly special. We have amazing scientific depth, while our creativity is legendary. And it’s such a warm and caring culture. I see and feel this every day with the passionate scientists and engineers we work with all around the world. We believe that our talent gives us a competitive advantage in Global R&D. A cornerstone to our talent strategy is to ensure we attract and develop diverse talent in every measure. We are especially proud that more than 50% of our technical organization employees are women.

    What makes it exciting to work here?

    I think it is particularly exciting to be in R&D in our company because we are laser-focused on prestige beauty — which frankly raises the bar on everything we do. There is great challenge in formulating and designing new products and packages for so many amazing brands, across all markets and channels. To do so, we must be on the leading edge of science and technology trends. This enables us to be really fresh and creative. And as scientists and engineers, that's what we seek: the highest of challenges. It is truly stimulating.

    What type of career paths are available in R&D?

    Our R&D Dual Career Path is designed to unleash the talent of every individual within our R&D organization. The core principle is to enable R&D people to do what they do best: develop their skills, provide challenging opportunities and reward them for their contributions. The Dual Career Path provides the choice to either be: (i) Scientific/Technical Experts, focusing their expertise on our most challenging technical projects or (ii) Scientific/Technical Management, blending their technical, organizational and business skills to ensure our innovation programs delight our consumers and fuel our business goals. The richness of assignment opportunities within R&D spans from upstream research to in-market support of world renowned products. We also span a broad range of disciplines, including formulation, process development, packaging, consumer, clinical, safety, regulatory and many more.

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    (Video) How To Do Research and Development

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    How can I be successful in R&D? ›

    What makes forming an R&D department successful?
    1. Put together a good mix of talent and skills. Innovative ideas can come from any member of the team, from the most junior to the most senior. ...
    2. Have clearly defined goals. ...
    3. Give your team autonomy. ...
    4. Understand that mistakes are part of the R&D process. ...
    5. Set a budget.
    14 Jul 2020

    What is the role of research in development explain your answer? ›

    R&D is important for businesses because it provides powerful knowledge and insights, leads to improvements to existing processes where efficiency can be increased and costs reduced. It also allows businesses to develop new products and services to allow it to survive and thrive in competitive markets.

    What is your understanding of R&D? ›

    Research and development (R&D) is a valuable tool for growing and improving your business. R&D involves researching your market and your customer needs and developing new and improved products and services to fit these needs.

    What should research and development include? ›

    Research and development represents the initial phase of the larger product development process, which also includes designing, testing, manufacturing, launching, and marketing products for sale.

    What are the strengths of R&D? ›

    Increased market participation, cost management benefits, advancements in marketing abilities and trend-matching—these are all reasons companies invest in R&D. R&D can help a company follow or stay ahead of market trends and keep the company relevant.

    What is R&D effectiveness? ›

    The R&D Effectiveness Index is introduced to address this need. It measures effectiveness by comparing the profit from new products to the investment in new product development. The article provides the details for calculating the index along with alternative interpretations.

    What is the goal of research and development? ›

    Research and development (R&D) includes activities that companies undertake to innovate and introduce new products and services. It is often the first stage in the development process. The goal is typically to take new products and services to market and add to the company's bottom line.

    What is an example of research and development? ›

    For example, a pharmaceutical company may conduct applied research to develop a new drug to treat a disease. Or a government agency may conduct applied research to develop a new technology to improve the efficiency of its operations.

    Who is responsible for research and development? ›

    A research and development (R&D) manager performs a number of highly important roles within an organization. They are responsible for research, planning, and implementing new programs and protocols into their company or organization and overseeing the development of new products.

    What are the three types of R&D? ›

    2.24 There are three types of r&d: basic research ● applied research ● experimental development.

    What is the 4 part test for R&D? ›

    The qualifying activities must constitute the process of experimentation involving: simulation; evaluation of alternatives; confirmation of hypotheses through trial and error; testing and/or modeling; or refining or discarding of hypotheses.

    How is R&D performance measured? ›

    Productivity and utilization directly determine throughput, and throughput is the most important of all R&D performance metrics. It measures the rate at which an R&D team develops production-ready products. The higher the productivity and utilization, the higher the R&D throughput.

    How do I prepare for an R&D interview? ›

    5 Difficult R&D Job Interview Questions
    1. What could you bring to other companies? One of the companies who interviewed me asked me this question and I thought it was clever. ...
    2. Why are you a good scientist? ...
    3. Are you an ethical scientist? ...
    4. How do you handle pressure? ...
    5. What if things don't work?
    12 Dec 2016

    Why is R&D a key factor in productivity improvement? ›

    Research and development can contribute to productivity by helping to uncover new and better ways for designing, fabrication, and assembly of products and new ways of providing services.

    What are the five criteria identifying R&D? ›

    For an activity to be an R&D activity, it must satisfy five core criteria. The activity must be: novel, creative, uncertain, systematic, transferable and/or reproducible.

    Is R&D enough to improve firm productivity? ›

    Research and development (R&D) is critical to innovation that enhances productivity. Going beyond a simple relationship between R&D and firm productivity performance, this article investigates what co-investments and other business operating conditions facilitate R&D in improving productivity.

    How do you evaluate R&D progress? ›

    1. peer evaluation of the contribution of the R&D program to scientific or technical knowledge;
    2. counting the number of publications in refereed journals or conference proceedings, in a particular time period;

    How do you write a R&D strategy? ›

    5 Steps to Implement R&D Strategy for Your Business
    1. Define business objectives. ...
    2. Define business objectives. ...
    3. Identify current product issues. ...
    4. Identify current product issues. ...
    5. Establish key requirements for the next-generation product. ...
    6. Establish key requirements for the next-generation product. ...
    7. Create a product roadmap.

    Is R&D a good career? ›

    New-age companies mushrooming in various fields of work are aggressively hunting for R&D engineers, popularly known as research and development engineers. A career in this space is predictably attractive today because of the imbalance in demand and supply.

    What are the 4 main goals of research? ›

    Think of the scientific method as having four goals (description, prediction, explanation and control).

    What are the 4 main purposes of research? ›

    Research purposes
    • Information gathering and/or. Exploratory: e.g., discovering, uncovering, exploring. Descriptive: e.g., gathering info, describing, summarizing.
    • Theory testing. Explanatory: e.g., testing and understanding causal relations. Predictive: e.g., predicting what might happen in various scenarios.
    17 Aug 2021

    How do you use research and development in a sentence? ›

    The company plans to invest $26 million in the project by expanding its research and development operations.

    What are the types of R&D? ›

    Three types of R&D are considered under the term 'R&D': basic research, applied research and experimental development.

    What is meant by research and development? ›

    Research and development (R&D) is when businesses gather knowledge to create new products or discover new ways to improve their existing products and services. Larger companies may have their own research and development team that will test and refine products or processes before commercial use.

    What type of job is R&D department? ›

    What does the research and development department do?
    • Product research. ...
    • Product development. ...
    • Product updates. ...
    • Quality control. ...
    • Market research. ...
    • Promoting innovation. ...
    • Helping businesses stay relevant. ...
    • Providing effective customer service.
    26 Apr 2021

    What is head of R&D called? ›

    Chief research officer - Wikipedia.

    What are the challenges of R&D? ›

    Operating costs, capital costs, materials costs, production costs, staffing costs — but always costs. It is clear that reliable cost prediction and reduction are both important. If an R&D project is late, costs will be larger as well.

    How many types of R&D are there? ›

    There are three types of R&D.

    What are the 3 ways to measure development? ›

    The human development index (HDI), composed of three indicators: life expectancy, education (adult literacy and combined secondary and tertiary school enrollment) and real GDP per capita. (Note: for our purposes, GNP and GDP mean the same thing and they are synonymous with income.)

    What is a good R&D intensity ratio? ›

    Key Takeaways. The price-to-research ratio is a measure of comparing companies' R&D expenditures. A PRR ratio between 5x-10x is seen as ideal, while a level above 15x should be avoided. PRR does not, however, measure how effectively R&D expenses translate into viable products or sales growth.

    What makes a good R&D leader? ›

    Successful R&D leaders manage the balance between stressors and creative tension effectively. They recognise the importance of building the right working environment or climate to the organisation's overall success, and their direct impact on that climate. They are aware of their role as 'Context Creators'.

    How many interviews are enough for PhD research? ›

    Thus while many experts agree that saturation is ideal, some give numerical guidance. For example, Adler and Adler advise graduate students to sample between 12 and 60, with 30 being the mean; and Ragin suggests that a glib answer is '20 for an M.A. thesis and 50 for a Ph. D.

    How important is R&D for economic growth? ›

    R&D performed by business results in new goods and services, in higher quality of output and in new production processes. These are factors of productiv- ity growth at the firm level and at the macroeconomic level.

    What are the 5 criteria for good research questions? ›

    There is no universal set of criteria for a good research question.
    In general, however, a good research question should be:
    • Clear and focused. ...
    • Not too broad and not too narrow. ...
    • Not too easy to answer. ...
    • Not too difficult to answer. ...
    • Researchable.

    How can I be a good R&D manager? ›

    What makes a good R&D manager?
    1. The selection and planning of new R&D projects.
    2. Generating innovative new ideas.
    3. The co-ordination of R&D activities with marketing plans.
    4. Maintaining teamwork within senior management concerning technology issues.
    28 Jul 2021

    How do I get started in R&D? ›

    You will need a technical degree in a discipline related to the field of research in which you want to work – a high level of academic ability is often necessary. For some research positions you may need the extra qualification of a masters or even a doctorate.

    How do I start a career in R&D? ›

    How to become an R&D engineer
    1. Earn a bachelor's degree. While not all employers require you to have a bachelor's degree as an R&D engineer, it's often a preferred qualification. ...
    2. Complete an internship. ...
    3. Get licensed. ...
    4. Earn your certification. ...
    5. Communication. ...
    6. Mathematics. ...
    7. Analytical. ...
    8. Organization.

    What do R&D employees do? ›

    R&D stands for research and development . It's a process that teams use to create new and innovative products for their employers. Most often, teams create a separate department to perform research and development tasks, looking for new products or services that fit customer demand.

    Do R&D jobs pay well? ›

    While ZipRecruiter is seeing annual salaries as high as $70,000 and as low as $37,000, the majority of R&D salaries currently range between $50,000 (25th percentile) to $62,500 (75th percentile) with top earners (90th percentile) making $68,000 annually across the United States.

    What makes a good R&D team? ›

    Great R&D teams are aligned with organizational goals and objectives. They work and collaborate with other departments and teams to understand how to improve products, identify avenues and opportunities for new product development by evaluating variables such as customer pain points or technological evolution.


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